The Illinois Department of Financial and Professional Regulation (“IDFPR”) has implemented a strategic blueprint approach to modernize Department operations and instill lasting solutions.
From the release:
Under the leadership of Governor Bruce Rauner and Secretary Bryan A. Schneider, IDFPR adopted a Roadmap approach to help articulate its vision for 2016 and enable the implementation of actionable, strategic projects.
The 2016 roadmap included a focus on streamlining internal processes to save state resources, implementation of online and digital technology modernizations and an increased focus on reducing barriers to licensure.
“In January of 2015, IDFPR was an agency encumbered by paper-intensive business processes and mitigating problems with short-term solutions,” said Bryan A. Schneider, IDFPR Secretary. “We knew that if we wanted to bring our state’s regulatory body into the 21st century, we needed to be strategic in our methodology. By implementing a roadmap strategy, we have experienced exciting gains that allow us to better serve our applicants and licensees, affording them a modernized regulatory experience. As we look to 2017, we will continue this approach, guided by our principles of providing a state regulatory body that is responsive, innovative, transparent, and efficient.”